Returns, Exchanges & Refunds

I gladly accept returns and exchanges (however, I do not accept returns or exchanges on monthly subscription box purchases). I do not accept cancellations.

If you would like to make a return or exchange:

Contact me within: 7 days of delivery 
Ship items back within: 14 days of delivery 

Conditions of return:

Candles must be returned in their original condition and packaging.
Buyers are responsible for return shipping costs. 
If your item(s) arrive damaged or defective, please contact me.

Refunds

We are unable to offer refunds except in extreme circumstances.

Subscription Box Refunds

We are unable to offer refunds on subscription box purchases except in extreme circumstances. We are able to offer store credit in the form of a gift card if you would like to cancel your subscription before receiving your candles.

Questions about your order?

Please contact me if you have any problems with your order.