FAQ

Help! My wooden wick has a small flame and will not stay lit!

Unlike cotton wicks, wooden wicks require a bit more care. To keep a nice flame on a wooden wick you must pinch off about half of the burnt wick with your fingers (or wick trimmer) before re-lighting. Wooden wicks like to be short and freshly trimmed!

Why don't you use essential oils?

Essential oils don't perform great in soy wax leaving the candle with a very inconsistent scent throw. More importantly, most essential oils are not candle-grade, meaning they are not meant to be heated to high temperatures (some will become toxic when heated). Some essential oils are not approved for use when you are pregnant, have small children or pets. I chose to use high quality fragrance oils that are regulated for safety by the IFRA (The International Fragrance Association).

Why soy wax?

Soy wax is a great choice for candle making! It is a renewable resource and biodegradable. My wax comes from U.S. non-GMO soy beans. Soy wax is "clean burning," meaning it does not burn off toxins, carcinogens or pollutants. Soy wax burns cooler meaning the candle lasts longer than a paraffin candle.

How do I plant the seed paper dust cover?

Fill your pot 2/3 full with good potting soil. Tamp down the soil and add more if necessary. You want the pot to be firmly full, but not packed. The paper can be planted indoors or outside, so you get to choose according to the temperature and conditions at the time of planting (we don't recommend planting outside if it's blizzarding or desert-hot!).

Take your plantable paper and cover the soil in the prepared pot with the paper. It's okay if the paper overlaps. Spread a 1/8 inch layer of soil over the plantable paper pieces and tamp down gently.

After planting the paper in your pot, give it a good soak. You want the paper and the soil to be nicely damp but not swimming in water. During the first 10 days, keep the paper moist at all times. The water is necessary for germination.

Once sprouts appear, continue to keep the paper moist but be careful not to overwater. Once sturdy plants appear, water as needed.

Are the wildflower seeds invasive to my area?

The blend of wildflower seeds are: 

  • Bird's Eye - Annual
  • Clarkia - Annual
  • Black Eyed Susan - Perennial
  • Catchfly - Annual
  • Snapdragon - Annual
  • Sweet Alyssum - Annual

While some of the seeds may not be native to your region, none of the seeds are considered invasive, and are approved for planting in North America.

Will my candle melt in transit?

With warm weather comes the chance for candles to melt in transit. Please consider shipping to a PO Box or an address in which you will be able to remove your order from the mailbox immediately. Due to the nature of the soy wax, I will pack carefully to try to prevent melting. Please contact me if there are any melting issues that may require assistance.
 
What if my package is lost?

If your order says delivered and it's not, please contact your local USPS. They will be able to do track to see where the package(s) were left.
Also, check with neighbors and other family members. They may have it. 
Kundalini Candles is not responsible for lost or stolen packages marked delivered by USPS. If it is stuck in transit, I can file a claim with USPS. 
 
Why was my package returned to the seller?

Please verify that your shipping address is correct before placing your order.
If the order has been entered with an incorrect address, the buyer is responsible for additional postage required for us to resend it.
The buyer is also responsible for postage to resend packages that have been returned to us for any other reason.

Please contact me for more information.